If the answer to your question is not on this site, contact the Property Management Office and they will provide you with the information you need.
Occupancy
Security and Safety
Maintaining Your Home
Common Elements
New Tenant
Other
Frequency Asked Questions (FAQs)
This page provides you with answers to the most frequently asked questions our Management Office receives. Browse through the types of questions on the left or use the search at the top of the page to find information from anywhere on this site.
Keys & Garage Remotes
My remote control for the garage entry is lost or has been stolen. What do I need to do?
You must immediately report lost or stolen entry remotes to the Property Management Office to avoid illegal entry into our community by non-residents. There will be a charge of $40 to replace your remote control.
The exterior gate lock is stuck. What should do?
Contact the Property Manager and a locksmith will be called if we cannot fix the problem ourselves. Weather and age affect the operation of the gates and locks.
Can I change the key lock of my unit?
You may change your lock to the unit as long as the new one is re-keyed to the Corporation's suite master key. If it cannot be keyed to the master, you must provide the Property Management Office with a duplicate key for use in emergencies.
Where can I buy a remote control for the garage?
Remote controls may be purchased at the Property Management Office.
Where can I buy a perimeter gate key?
Perimeter gate keys may be purchased at the Property Management Office.