Frequency Asked Questions (FAQs)
This page provides you with answers to the most frequently asked questions our Management Office receives. Browse through the types of questions on the left or use the search at the top of the page to find information from anywhere on this site.
Electrical & Plumbing
Where is the hydro meter?
The hydro meter is in the sub-electrical room in the garage.
Where is the breaker panel for my unit and what does it do?
Each residence unit has a single breaker panel located in your entry closet or laundry/utility room. The panel provides power to your unit and is made up of several breakers. Each breaker provides power to a specific part of the unit or a particular item in the unit (e.g. one breaker will provide power for all outlets and switches in a room, or one breaker will provide power for the refrigerator). If you overload one of the outlets, the breaker will trip.
What do I do if I have overloaded the breaker?
"Unlike a fuse, you do not have to replace a breaker if it overloads, just follow the simple procedure below to restore power: 1. Unplug everything that was plugged into the outlet(s) serviced by the breaker. 2. Locate the breaker that has tripped on the breaker panel. A tripped breaker will be set in the middle position. 3. First flip the breaker to the off position, then flip it back on. This will reset it and power should be restored to the outlet(s). Most of the breakers should be labelled, so that you will be able to quickly determine which outlets each one applies to."
Where is the water shut-off valve for my unit?
Your water shut-off valve is located in your utility room and should be labelled for easy identification. There is only one main water shut-off valve in your home. If you need to turn off the water for your home, turn the valve so that it is perpendicular to the pipe. In case of a plumbing emergency, every member of the household should know the location of the valve. It is the responsibility of the homeowner or renter to obtain adequate home insurance for their contents.
Do you have a list of contractors that residents use for small jobs around the unit?
Yes, they are listed on this website. Go to "Our Community" and select "Contacts" from the drop-down menu. The left panel provides several types of contacts. Select the "Preferred Vendor List".